Jiya99's Terms and Conditions — The Complete Guide for Members

Jiya99 (hereinafter referred to as the "Platform") is an online gaming service operated for users in Bangladesh. By using the Platform, you confirm that you have read, understood, and agreed to fully comply with these Terms and Conditions.

The jiya99 Terms and Conditions may be updated at any time. When changes are made, a notice will be posted on the Platform along with the date of the update. Continued use of the Platform after any changes are made will be considered acceptance of the revised terms.

These Terms and Conditions are governed in accordance with the laws of Bangladesh. In the event of any dispute, both parties will seek to resolve the matter through mutual discussion.

The following conditions must be met to open an account with jiya99:

• Applicants must be at least 18 years of age.
• You must provide your full name, date of birth, mobile number, and email address.
• Each individual may hold only one account. Creating multiple accounts is strictly prohibited.
• A copy of your national ID or passport may be required for KYC (Know Your Customer) verification.
• Mobile number verification is mandatory.

Jiya99 may request KYC documents at any time, particularly for large withdrawals. Withdrawals may be delayed if the KYC process is not completed. You are responsible for keeping your account password confidential. jiya99 will not be held liable for any unauthorized use of your account by a third party.

Deposits on jiya99 are currently supported via Mobile Banking, Nagad, and Rocket. Please keep the following in mind when making a deposit:

• Minimum deposit amount: BDT 100.
• Deposits are generally credited to your account instantly.
• Please use your registered mobile number when making a deposit.
• Deposits from third-party accounts are not accepted.
• Jiya99 does not charge any deposit fees; however, your mobile banking service charges may apply.

The following rules apply when withdrawing winnings from jiya99:

• Minimum withdrawal amount: BDT 500.
• Withdrawal requests are typically processed within 5–15 minutes.
• During peak hours or for large amounts, processing may take up to 24 hours.
• Withdrawals can only be made to a registered payment method.
• Large withdrawals may be put on hold if KYC verification is not completed.
• Withdrawals may be held for investigation if fraud or system abuse is suspected.

If you experience any issues with a withdrawal, please contact the jiya99 support team. We are always ready to help.

Jiya99 offers a variety of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with specific terms that you should read carefully before claiming.

• Bonuses can generally only be withdrawn after meeting the specified wagering requirements.
• Each bonus may only be used once; claiming the same bonus more than once is not permitted.
• Attempting to claim bonuses through abuse or multiple accounts will result in bonus cancellation and may lead to account closure.
• Jiya99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses will be automatically cancelled upon expiry.

All games on jiya99 are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every outcome is completely random and fair.

• Each game displays its own rules and RTP (Return to Player) information.
• If a technical issue occurs during a game, the bet for that round may be voided.
• The dealer's decision is final in Live Casino games.
• Jiya99 is not responsible for any loss of gameplay due to internet disconnection.
• In the event of any dispute regarding a game outcome, jiya99's system logs will serve as the final and conclusive evidence.

The following activities are strictly prohibited on the jiya99 Platform and will result in permanent account closure:

• Playing games using bots, automated software, or artificial intelligence.
• Creating multiple accounts to collect bonuses or promotions.
• Money laundering or transactions involving illegal funds.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to access another member's account or engaging in hacking.
• Opening an account using a false identity or fake information.
• Fraudulent conduct toward other members on the platform.

Jiya99 may temporarily suspend or permanently close an account under the following circumstances:

• For violation of terms and conditions.
• Failure to cooperate with the KYC verification process.
• If evidence of fraud or suspicious activity is found.
• Accounts that have been inactive for an extended period (more than 12 months).
• At the member's own request.

Members may request account closure at any time. Any valid balance can be withdrawn before closure; however, if the account is closed due to a terms violation, the balance may be forfeited.

Jiya99 believes gaming should be fun and entertaining. The Platform offers the following responsible gaming features:

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Cooling-off period: Temporarily suspend your account for a set period.
• Self-Exclusion: Permanently deactivate your account for an extended break.
• Reality Check: Receive periodic notifications about your gaming time and spending.

If you feel you may be experiencing a gaming addiction or related issue, please reach out to the jiya99 support team. We will help connect you with the right support.

Jiya99 protects members' personal data with the utmost care. Under our privacy policy:

• Your personal information is never sold to third parties.
• All data is secured with SSL encryption.
• KYC documents are used solely for verification purposes.
• No information is shared with government authorities unless required by law.
• You may request correction or deletion of your personal data at any time.

For more details, please read our Privacy Policy page.

Jiya99 reserves the right to partially or fully amend these Terms and Conditions at any time. Members will be notified of significant changes via email or a notice on the Platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions or concerns regarding these Terms and Conditions, please contact the jiya99 support team. Our team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform.
• For general inquiries, please visit our FAQ Page View.