Data Protection

Jiya99's Privacy Policy — Your information is completely safe with us

Jiya99 believes that protecting each member's personal information is a core responsibility. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
Language: Bengali (bn-BD)
SSL Encrypted

Protecting Your Information Our Commitment

Every piece of information you share with jiya99 is handled with care. Here is a quick overview of the key points of our Privacy Policy.

SSL Encryption Protection

All data transfers on jiya99 are protected with 256-bit SSL encryption. Your login credentials, payment details, and personal information are completely inaccessible to third parties.

No Sale of Personal Data

Jiya99 never sells your personal information to third parties. Your name, phone number, and email are never shared with advertisers — that is our commitment.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is requested or stored.

Secure Data Storage

All member data is stored encrypted on secure servers. Regular security audits are conducted to ensure server integrity.

You're in Control

At jiya99, you can view, correct, or request deletion of your data at any time. You remain in full control of your information.

Marketing Opt-Out

You can unsubscribe from jiya99's promotional messages or newsletters at any time. The opt-out process is straightforward and takes effect immediately.

This Privacy Policy applies to all services on jiya99.net. By using the platform, you are considered to have accepted this policy. For any questions, please contact our support team.

1

What Information We Collect

When you create an account and use our services on jiya99, we collect certain information — used solely to provide you with the best possible gaming experience.

We collect two main types of information — what you provide directly and what is gathered automatically as you use the platform.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID Account Verification (KYC)
Contact Information Mobile number, email address Registration & Notifications
Financial Information Mobile Banking/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Bet history, game logs, session duration Responsible Gaming & Auditing

Jiya99 never stores your bank account PIN, password, or full national ID number. Only the information strictly required for verification is retained.

2

How Your Information Is Used

Jiya99 uses the data it collects for specific purposes only. Each use is clearly outlined below:

  • Account Management: Your information is used for registration, login, password reset, and profile updates.
  • Transaction Processing: Financial information is required to process deposits and withdrawals securely.
  • Customer Support: Our support team may use your information to resolve issues or complaints.
  • Security Assurance: Data is analyzed to detect and prevent fraud, bot activity, and suspicious transactions.
  • Promotional Communications: Bonuses, offers, and updates are sent with your consent.
  • Responsible Gaming: Gaming habits are analyzed to offer support or recommend limits where appropriate.
  • Legal Compliance: Certain data must be retained to comply with applicable laws and regulations.

Jiya99 never sells your personal information to third parties for commercial gain or uses it for any unnecessary purpose.

3

Data Sharing & Disclosure

Jiya99 does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances:

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket only receive the information necessary to complete a transaction.
  • Technology Service Providers: Cloud hosting, cybersecurity, and analytics providers may access limited data under strict confidentiality agreements.
  • Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Fraud Prevention: In cases of serious fraud, relevant information may be shared with the appropriate authorities.

Third-party service providers are contractually bound to uphold jiya99's privacy standards and may not use your data for their own purposes.

4

Cookies & Tracking Policy

Jiya99's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions as intended.

We primarily use three types of cookies:

  • Essential Cookies: Used to maintain login sessions, security tokens, and core functionality. Disabling these may cause the platform to not work properly.
  • Performance Cookies: Data such as time spent on each page and areas where issues arise are analyzed to improve the quality of the site.
  • Preference Cookies: To remember your language preferences, theme settings, and other personal preferences.

Cookies can be managed or deleted through your browser settings, though some features may become limited.

5

Data Protection Methods

Jiya99 employs multiple layers of security to protect your privacy. Each layer is specifically designed to address different types of threats.

  • End-to-End Encryption: All data is encrypted from your device to our servers.
  • Firewall & DDoS Protection: Robust firewalls are active to block external attacks and unauthorized access.
  • Regular Security Audits: Regular penetration testing and security reviews are conducted by third-party experts.
  • Two-Factor Authentication: OTP or two-factor verification is mandatory for sensitive actions.
  • Restricted Access: Only authorized personnel are granted limited access to the information they need.
  • Data Backup: Encrypted backups are regularly stored in secure locations.

No system is 100% secure in cybersecurity. We strongly advise you to stay vigilant — use strong passwords and never share them with anyone.

6

KYC & Identity Verification

Jiya99 follows internationally recognized KYC (Know Your Customer) standards to prevent money laundering and ensure the safety of all members.

Documents collected during the KYC process — such as copies of a national ID or passport — are used solely for identity verification purposes. These documents:

  • Stored securely on encrypted servers.
  • Accessible by authorized compliance team members only.
  • Not shared with third parties.
  • Once verified, data can be deleted upon request.

For large withdrawals or suspicious activity, jiya99 may request additional KYC documents. This is done solely to protect your account.

7

Data Retention Duration

Jiya99 does not retain data longer than necessary. Retention periods vary depending on the type of information:

Type of Information Retention Period Reason
Account Information For the duration of active account Service Delivery
Transaction History 5 Years Legal & Audit Requirements
KYC Documents 3 years after account closure Regulatory Compliance
Log & Session Data 90 Days Security Analysis
Marketing Preferences Until opt-out Communication Management

Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

8

Your Rights

Under jiya99's Privacy Policy, every member holds the following rights regarding their personal information:

Right to Access
You can find out what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless a legal obligation requires its retention.
Right to Restrict Processing
You may request to stop the use of your data for specific purposes.
Data Portability
You may request a copy of your information in a standard, portable format.
Right to Opt-Out
You can opt out of marketing communications at any time.

To exercise any of these rights, contact the jiya99 support team. Requests are typically processed within 7 business days.

9

Children's Privacy

Jiya99 is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

Age verification is mandatory during registration. If a member is found to be under 18, their account will be immediately closed and all collected data will be deleted.

If you believe a minor is using jiya99, please notify our support team right away. We will take prompt action.

10

Privacy Policy Update

Jiya99 reserves the right to update this Privacy Policy as needed. Members will be notified of significant changes by email or through a notice on the platform in advance.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

Last Updated: January 2026. Next Review: July 2026.

11

Contact & Complaints

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please reach out to the jiya99 support team:

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the platform.
  • For General Inquiries FAQ Page View.

Our data protection team is available 24/7, 365 days a year. Requests are typically responded to within 24–48 hours.

Play Responsibly

Privacy Guaranteed, Now Get Started Safely!

Create an account today under jiya99's robust Privacy Policy and enjoy the best online gaming experience in Bangladesh — completely safe and secure.

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